Privacy Policy

  1. Introduction

    Photon Energy Assets LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting the information we collect and manage in connection with our Energy Service Agreements (“ESAs”). This Privacy Policy explains how we collect, use, share, and protect information related to our solar and energy-storage projects and the operation of this website. By using our website or entering into an ESA with Photon Energy Assets LLC, you agree to the practices described in this policy.

  2. Information We Collect

    We collect limited information necessary to manage, operate, and maintain the systems we own under our ESAs. This includes:

    • Customer Information: Name, address, contact details, and property location provided in your ESA.
    • System Performance Data: Energy generation, storage levels, uptime, and other metrics automatically transmitted from installed systems.
    • Operational and Maintenance Data: Information needed to service, insure, or monitor the system.
    • Communications: Records of correspondence or service requests related to your ESA or system performance.

    This website itself does not collect sensitive personal information or use cookies for tracking.

  3. How We Use Information

    We use the information we collect only for legitimate business and operational purposes, including:

    • Monitoring and maintaining solar and battery systems.
    • Fulfilling obligations under your ESA.
    • Providing performance updates and service notifications.
    • Meeting legal, tax, and regulatory requirements.
    • Conducting system analytics and reporting (in aggregated or anonymized form).

    This website itself does not collect sensitive personal information or use cookies for tracking.

  4. How We Share Information

    We may share information in limited circumstances to fulfill our contractual and legal responsibilities. Specifically, we may share information with:

    • Installers or service partners responsible for maintenance or system support.
    • Insurers, financing institutions, or auditors to comply with insurance, financial, or tax reporting obligations.
    • Regulatory authorities or utilities when required by law or program participation.
    • Professional advisors (such as accountants or attorneys) acting under confidentiality agreements.

    We do not sell, rent, or trade your personal information for marketing purposes.

  5. Data Retention and Security

    We retain system and customer data only as long as necessary to operate, maintain, and transfer ownership of each project, or as required by law. Appropriate administrative, technical, and physical safeguards are in place to protect information from loss, misuse, unauthorized access, disclosure, or alteration.

  6. Your Privacy Rights

    Depending on your state of residence, you may have rights to:

    • Access the information we maintain about you.
    • Request correction of inaccurate information.
    • Request deletion of certain personal data.
    • Opt out of any sale or disclosure of personal data (which we do not perform).

    To exercise any of these rights, please contact us at privacy@photonenergyassets.com or use the contact information below.

  7. Children’s Privacy

    Our website and services are not directed to individuals under the age of 18, and we do not knowingly collect personal data from minors.

  8. Updates to This Policy

    We may update this Privacy Policy from time to time to reflect changes in law or our business operations. Any updates will be posted on this page with a revised effective date.

  9. Contact Information

    For privacy or data-related inquiries, please contact:

    Photon Energy Assets LLC
    9869 E Easter Ave
    Centennial, CO 80112
    Email: privacy@photonenergyassets.com
    Phone: (844) 420-0967